FAQ's
Frequently Asked Questions
Q: How do I use the lip plumpers?
A: Apply a thin layer directly to clean, dry lips. You’ll feel a gentle tingle—that’s the plump working its magic. Wait a few minutes and enjoy a fuller, juicier pout! You can use it alone or as a base under your favorite lip color.
Q: Are your products safe for sensitive lips?
A: Yes! All our plumpers are dermatologist-tested and made with clean, cruelty-free ingredients. If you have very sensitive skin, we recommend doing a patch test first—safety first, always.
Q: What's the difference between your three plumpers?
A:
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Chili Pepper Plumper: For a bold, spicy plump and intense tingle.
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Collagen Plumper: A natural boost with anti-aging benefits.
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Hyaluronic Plumper: Hydration + volume for all-day softness.
Each formula is designed with a unique effect in mind, so you can choose your vibe!
Q: Is it normal to feel tingling?
A: Totally! A light tingling or warming sensation means the plumper is stimulating blood flow for that juicy, full effect. If you experience discomfort, rinse off immediately.
Q: Do you offer refunds or returns?
A: Yes, we do! We accept returns on unused and unopened products within 14 days of delivery. If something’s not quite right, email us at support@besitos.store and we’ll be happy to help make it right.
Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Standard shipping usually takes 3–7 business days depending on your location. You’ll receive tracking info as soon as your order ships!
Q: Do you ship internationally?
A: Yes, we do! International shipping times and rates vary by destination, and customs duties may apply depending on your country.
Q: Are your products cruelty-free?
A: 100%. We never test on animals, and all our products are paraben-free, sulfate-free, and made with love—for you and your lips.